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Service & Support Questions

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Here's a list of frequently asked technical support questions from our customers that you may find useful. You can also access PDFs of our owner's manuals and product specification sheets online.

If you do not find the information you are looking for, or if you have any further questions or concerns, please feel free to contact one of our technical support specialists at 800-96-HOVER (800-964-6837). Our support team is available Monday through Friday from 8am until 5pm Eastern time, and is ready to help!

  • Does Hoveround send a technician out to my house every time a service issue arises?

    For services that require the skills of a factory trained technician, Hoveround will dispatch a technician to your home. On service orders that are simple installations, Hoveround will ship parts to you with step-by-step instructions and all tools required for you to complete the installation.

  • Is there any maintenance required for my power chair?

    Yes, service and maintenance are very important to ensure the performance and the safe operation of your power chair. Please refer to the Routine Maintenance section of your Owner's Manual or contact us at 1-800-96-HOVER.