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Hoveround Questions

  • Is Hoveround a local or national company?

    Hoveround is both a national and local, full-service personal mobility company. Every power chair is customized in the USA at our facility in Sarasota, FL. We have over 100 facilities and 140 fully-stocked repair vans throughout the country to ensure we are where you need us to get mobile and stay that way.
  • Are there any areas in the U.S. that Hoveround does not sell to or service?

    Hoveround services most of the contiguous United States, although there may be isolated areas throughout the U.S. that are out of our service area. Please ontact Hoveround at 800-542-7236 if you have any questions about whether or not we sell and service in your area.
  • How Do I Unsubscribe from Hoveround emails?

    To unsubscribe from Hoveround emails, please send a request to info@hoveround.com, and be sure to include the email address you wish to have removed.
  • Are Hoveround power chairs built in the USA?

    Each and every Hoveround power chair is custom assembled at our headquarters and manufacturing facility in Sarasota, FL. We control the entire manufacturing process and deliver directly to you.1 Delivery along with in-home training by Hoveround employees (Hoveround White Glove Delivery) is included when the mobility equipment is purchased through Medicare and/or private insurance. When paying by credit card, standard shipping is free and White Glove Delivery is available for an additional cost.
  • Who is Hoveround?

    Hoveround was founded in 1992 by Tom Kruse in Sarasota, FL. Hoveround is the only power chair manufacturer that sells directly to you; there are no middle men. For over 25 years we have manufactured and delivered more than 200,000 power chairs that have helped people just like you regain their mobility and freedom.
  • Does Hoveround sell outside of the U.S.?

    Unfortunately, at this time Hoveround does not sell or service units outside of the continental United States.

  • How long will it take to get a Hoveround DVD information packet?

    The DVD information kit is mailed out the business day following your call or online request, and normally takes 3-7 days to arrive. You can also view the Hoveround DVD online if you prefer.
  • How can I watch the Hoveround commercial?

    Hoveround is known for its classic commercials and videos, which is not surprising since our mobility chairs have given thousands of people the ability to stay in the game, keep up with their grandkids, and get more out of life. You can find all of our videos, including our popular Hoveround TV commercials on the Hoveround YouTube channel and in the Hoveround online Video Library. Some of our most important videos, that we think every person interested in a mobility solution should see include the Hoveround Informational DVD video and the Hoveround Instructional Safety video.

    Hoveround will continue to add high quality videos for your enjoyment, and to help you learn more about maintaining your independence and freedom. From time to time we also remove video content that is be out-of-date, so be sure that you only select videos from our YouTube channel or are our Video Library. If you or a loved one is considering a power wheelchair but want to learn more about our company and what we stand for, the Hoveround America Bus Tour features some amazing stories and contains information that you might not be aware of.
    Your next step can be as simple as picking up the phone to call 1-800-542-7236, send us an email, or filling out a simple online information request form.
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  • What is available on Hoveround's Facebook page or other social media pages?

    Hoveround maintains a social presence on FacebookTwitterPinterest, and YouTube. Most of this content is informational, e.g., Fall Prevention Tips, Diabetes Control, Less Stress During the Holidays, but we also run contests from time to time, so following us on social media can provide you with important information and product updates.

    However, in order to protect your medical privacy and adhere to HIPAA mandates, we are unable to communicate with you about personal matters through social media. If you have a specific question or concern, please call us so we may address your issue personally and directly.

    Hoveround tries to provide the best content and information to everyone interested in power chairs and other mobility solutions, and our social media channels can help you find the information you need. If you would like to maintain your independence with the Hoveround mobility advantage, your next step is as simple as picking up the phone to call 1-800-542-7236, sending us an email or filling out a simple online request form.
  • What does MPV mean?

    MPV stands for Multi-Purpose Vehicle.
    Hoveround's most popular mobility solution is the MPV5 power wheelchair, but did you know that the The MPV5 is designed to provide the utmost comfort and maneuverability for both indoor and outdoor use? Utilizing Hoveround's unique Round for a Reason design, the MPV5 provides true mobility for people by giving the rider the most spacious seating area while using the smallest footprint possible. This allows access to tight spaces and narrow corners that other designs just can't accommodate (see our comparison chart of Power Chairs vs. Scooters for more information).

    Hoveround has worked hard for over 25 years to provide a power chair that allows you to go many places where you used to walk and the MPV5 multi-purpose vehicle is our most maneuverable design available. If you're looking to maintain your independence or age in place, your next step is as simple as picking up the phone to call 1-800-542-7236 for a FREE mobility consultation, sending an email to info@hoveround.com, or filling out a simple online request form to GET STARTED TODAY.