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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

Cynthia
5%
Very understanding, helpful, asked questions that needed verification with my doctor's office, made sure I had the time written down. Just a call I feel confident about.
2023-07-31
Bonnie
5%
Representative was very polite and answered any questions I had. He made sureI I understood all the electronic information. He made sure i could operate the Hoverround before he left
2023-07-31
Dianna
5%
Experience was a good one. I cannot think of anything else to add.
2023-07-31
James
4%
Can’t think of anything more that would be helpful
2023-07-31
Russell
5%
Delivery technician was friendly, professional and knowledgeable. He did an excellent job of explaining the chair and its features, as well as, answering all of my questions. I was very pleased with Hoveround throughout the entire process and would have no problem recommending Hoveround to anyone who might need your products.
2023-07-31
Dianna
5%
Was very nice. Contacted my doctor while I was on phone.
2023-07-31
Russ Duggan
5%
Delivery technician was friendly, professional and knowledgeable. He did an excellent job of explaining the chair and its features, as well as, answering all of my questions. I was very pleased with Hoveround throughout the entire process and would have no problem recommending Hoveround to anyone who might need your products.
2023-07-31
cyndi waters
5%
Very understanding, helpful, asked questions that needed verification with my doctor's office, made sure I had the time written down. Just a call I feel confident about.
2023-07-31
Robert
5%
Eric was very nice and explained thing very well. He did a great job.
2023-07-31
Clifford
5%
Pleased with the rep. who wasted no time, explained the features and use of the chair very well. The chair so far is very impressive. Looking forward to the opportunities makes possible. Thanks. Cliff Thomas
2023-07-31
Myra
4%
My representative was very nice. He deserves an A+
2023-07-29
Ivan
5%
You should keep cup holders in stock in your factory at all times. and your delivery man should have a couple in his truck to sell if a person wants one. I broke mine a couple of years ago and you were out of them at your factory and I had to wait till you got some in before I could buy one. As a matter of fact, you should include them with the chairs you sell. I asked the man that brought my chair to order me one and bill me for it when it comes in.
2023-07-29
Barry
5%
I found Mobility Specialists to be very Professional,,Proficient and Proficient. Would highly recommend this service and it’s staff! Bc
2023-07-28
Siegfried
5%
VERY GOOD PERSON ---KNEW HER JOB WELL !!!!
2023-07-28
Kim
5%
The intake and mobility specialist were both AWESOME!!! The experience was easy, well thought out and thorough.
2023-07-28
Stacey
4%
Nonessential
2023-07-28
Margaret
5%
From the first time to last time I I contacted Hoverround everyone knew their stuff . I was never give. The run around. Every was done property and in order I appreciated that . John the delivery man was wonderful I give him 7 stars for all his knowledge and patience.
2023-07-28
Kathie
5%
i was pleased with everything that was done for me. everyone was great, thank you
2023-07-28
Kathie Butler
5%
i was pleased with everything that was done for me. everyone was great, thank you
2023-07-28
Kim Watts
5%
The intake and mobility specialist were both AWESOME!!! The experience was easy, well thought out and thorough.
2023-07-28
Elisa Buttner
5%
VERY GOOD PERSON ---KNEW HER JOB WELL !!!!
2023-07-28
Barbara
5%
Everything was great
2023-07-28
Patricia
5%
Ms. Samantha was the Hoveround specialist that I spoke with and she was extremely knowledgeable and professional with her customer service. This was the "best" customer service experience that I have ever had. She amplified your business and customer service department a thousand times over.
2023-07-27
Emanuela
3%
I think if you didn’t get a response to a notification then you should call the person seniors like me sometimes have a tough time logging into an e-mail for a response
2023-07-27
Nancy
5%
keep the man working
2023-07-27
Hope
5%
I really didn't think I would get my chair this soon. This chair is perfect for me and is helping me to be more independent. Thank you so much Hope Wall
2023-07-27
Peggy
5%
Thank so very much for your help. You were very kind.
2023-07-27
Gertrude
5%
I still don’t know if I qualify for a power wheelchair and if my insurance will cover the expense.
2023-07-27
Janet
5%
Very informative and professional
2023-07-27
Jimmy
5%
Well, due to my insurance,stalling,it took me a while(5months or so) to get my mobility scooter, but every time I called hovaround, I was treated very courteously by EVEEYONE I came into contact with, especially the insurance dept, and the delivery guy. Everyone had such excellent Public Relations, that all in all, I had a very good experience with hovaround, and look forward to getting them more business as per family members, and of course, many many friends. Thank you hovaround, for making my life more mobile now, I can enjoy playing with my grandkids, and making more trips now, than I have in years, all thanks to the friendly staff at Hovaround. GOD blessed me, with finding Hovaround.
2023-07-27