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General Questions

Learn more about Hoveround as a company, our culture and our committment to providing the best mobility and home safety products.  If you have any questions, please contact one of our Mobility Specialists at 1-800-542-7236 and we'll be happy to assist you.

FAQs (15 questions)

Is Hoveround a local or national company?

Hoveround is both a national and local, full-service personal mobility company.  Every power chair is customized in the USA at our facility in Sarasota, FL.  We have over 100 facilities and 140 fully-stocked repair vans throughout the count...

Category: General

What is the difference between a scooter and a power wheelchair and how do I know which is right for me?

Mobility Scooters are designed primarily for outdoor use and have handle bars and a tiller for steering. Power chairs are designed for both indoor and outdoor use and are steered with one hand using a joystick. Power chairs are very maneuverable and ...

Category: General

Are there any areas in the U.S. that Hoveround does not sell to or service?

Hoveround services most of the continental United States. We do not handle new sales or service in AK, HI, MT, ND, SD, and WY. There may be other isolated areas throughout the U.S. that are out of our service area. Contact Hoveround at 1-800-542-7236...

Category: General

How Do I Unsubscribe from Emails?

To unsubscribe from Hoveround emails, please contact us at info@hoveround.com and be sure to include the email address(es) you wish to be removed....

Category: General

Are Hoveround power chairs built in the USA

Each and every Hoveround power chair is custom assembled at our headquarters and manufacturing facility in Sarasota, FL.  We control the entire manufacturing process and deliver directly to you.1 1Delivery along with in-home training by Hoveroun...

Category: General

Can I get a Hoveround at my local Medical supply store?

NO, you can't. To ensure the highest quality, Hoveround only sells directly to you without working through any dealers, distributors or middlemen. You can only get a Hoveround by calling Hoveround directly....

Category: General

Who is Hoveround?

Hoveround was founded in 1992 by Tom Kruse in Sarasota, FL. Hoveround is the only power chair manufacturer that sells directly to you - there are no middle men. For 25 years we have manufactured and delivered more than 200,000 power chairs that have ...

Category: General

Does Hoveround sell outside of the U.S.?

Unfortunately at this time, Hoveround does not sell or service units outside of the continental United States....

Category: General

How long will it take to get the DVD information packet?

The DVD information kit is mailed out the next business day following your call or online request, and normally takes 3-7 days to arrive. You can also view the DVD online - CLICK HERE...

Category: General

Does It Mean I’ve given up by Getting a Hoveround?

 Absolutely not. Most people that get a Hoveround power wheelchair find themselves getting out and doing more activities than they had previously considered, they become more socially engaged, they find themselves more readily available to ...

Category: General

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