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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

Jay Herron
5%
The agent took the time to contact the VA to determine their policy regarding MEDICARE; returning with a positive answer
2023-06-15
beverly simms
5%
The mobility specialist was very courteous and helpful.
2023-06-15
John
5%
The Rep. Was very courteous and informative, nice guy.
2023-06-15
Georgia F
5%
Very helpful, I wouldnt cahancr a thing
2023-06-14
Sandy
5%
I think follow up with me to let me know if I can get a hoveround would have been wonderful. My family doctor filed the necessary paperwork. I have not been informed where my application status is. It would have been better if I knew whether my application has been processed and whether I am going to get a chair. Thanks, Sandy Dill
2023-06-14
Donald
5%
The ladies I spoke with were very kind and considerate.
2023-06-14
Hugh
5%
Very pleased.
2023-06-14
George
3%
I was very happy that I had a agent that speak English, and easy to understand.
2023-06-14
John
3%
It took 4 phone calls to finally setup my Dr appointment for my Assessment
2023-06-14
Angela
3%
On hold time is pretty long between the people you talk to
2023-06-14
Teresa
5%
The representative was very pleasant. A delight to talk to. I would have, however, appreciated a bit more training on how to use the chair. I am finding the chair a bit difficult to navigate. I get frustrated and get out. I will go back to it and get aggravated all over again.
2023-06-14
Mary
5%
he did a wonder
2023-06-14
Carolyn
5%
My last wheelchair had a lever to adjust the back a little so I could adjust it to how my back was on a particular day and this one isn’t so it isn’t as good. You need to go back to the lever adjustment. This pain isn’t worth the lever missing for your company to save a little money.
2023-06-14
Demetrius
5%
The new wheelchair is great ! The person that brought the new wheelchair was cool with me, friendly and caring .
2023-06-14
Roger*
5%
Kyle did a great job. Very nice man and helped to adjust the chair with no problems. Thanks you Kyle. I hope I got his name right, he delivered to Springfield, MO.
2023-06-14
Lloyd
5%
N/A
2023-06-14
Don Wine
5%
The ladies I spoke with were very kind and considerate.
2023-06-14
Melvin
5%
The customer service was friendly and professional. Thank you.
2023-06-14
Getrude
3%
It was a 2 minute conversation so not much to say.
2023-06-13
Tiffany
5%
Na
2023-06-13
Charles
5%
the people I spoke with was very friendly and polite
2023-06-13
Michael
5%
Everyone was awesome, honestly
2023-06-13
James
5%
It was alot easier that expected. Specialists were very professional and knowledgeable.
2023-06-13
Yvonne
5%
I was please at the professionalism of the agent, their knowledge, and compassion. Thank You
2023-06-13
Michael L
5%
Appointment with the doctor to is what I have to do.
2023-06-13
Carl
5%
They are good
2023-06-13
Harold
5%
Mini'mum time from applying to receiving.
2023-06-13
Julee
4%
Process took four times longer then first chair for a replacement chair. Soda holder and run flats should be automatic because having flats all the time then being weeks without a chair sucks
2023-06-13
Mary
4%
On time with delivery and the scooter is fantastic!
2023-06-13
Richard
5%
Things started out great now I just have to wait for my doctors appointment and see how things end up and see who pays what and if I am approved
2023-06-13
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