Hoveround Reviews Over the Years


Google
2,270
Reviews
4.7
/5
Avg. Rating

Survey
17,321
Reviews
4.6
/5
Avg. Rating
Dale
5%
She was very helpful and she answered all my questions
2022-06-08
Carla Sue
5%
You told me since I was seeing my Dr at 3pm that day that He could do my Mobility test during that appt. He was frustrated with you guys but I got the brunt of it because it has to be a total separate appointment just for the Mobility portion of an Appointment. #1- He was upset about that, & #2--I have just discovered I have a bad case of Lymphodema in both of my legs and I need this Hoveround NOW more than further down the road.
2022-06-08
Genevera
5%
Very good experience. Thank you Hoveround.
2022-06-08
Shirley
5%
He was knowledgeable and professional
2022-06-08
Carolyn
5%
nothing to add
2022-06-08
John
4%
No additional coments
2022-06-08
Charles R
5%
Seems to me the joystick is a little off. It will not go in a straight line without constant attention and adjustment.
2022-06-08
Wayne
5%
All throughout the process of acquiring the chair everyone I dealt with was fantastic. The customer service provided was very professional, yet friendly. Jasper, the gentleman who delivered the chair was awesome and very good at explaining everything about the chair!
2022-06-08
James
5%
only problem is the tires are extremely squeeky on my hardwood floors
2022-06-08
Carolyn
2%
The only complaint I have, on one of the many conformations I had with you by phone I was told I could have A cup holder and a small side tote bag included in the purchase. It did not happen. That is the only complaint I have with agreeing with the terms of service.
2022-06-08
Michael
5%
When talking to young lady I’ve been ending my need of a motorized wheel chair paid for thru Glue cross federal and Medicare
2022-06-08
I Know Who I Am
5%
You told me since I was seeing my Dr at 3pm that day that He could do my Mobility test during that appt. He was frustrated with you guys but I got the brunt of it because it has to be a total separate appointment just for the Mobility portion of an Appointment. #1- He was upset about that, & #2--I have just discovered I have a bad case of Lymphodema in both of my legs and I need this Hoveround NOW more than further down the road.
2022-06-08
Wally L.
5%
I think hoveround is the best they have what I'm looking for I'm sure they have what you're looking for too...
2022-06-08
Kevin
5%
My Rep. was very courteous,friendly and willing to teach me all I needed to know about my new powerchair
2022-06-07
John
5%
I'm happy with my chair. Makes it easy to get around
2022-06-07
Nancy C
5%
After receiving referral for the mobility chair Hooveround informed me that day. This was a very easy and friendly encounter. The chair was delivered In less than one month. Also they were concerned and asked about other areas of my life that I could have had a problem with. This was a overall beautiful experience.
2022-06-07
Richard
5%
She was extremely helpful n explaining everything we needed to know. Thank you very much..
2022-06-07
John
5%
Rom Hocks was great. Very helpful and friendly I would recommend Hoveround on his value alone
2022-06-07
John Pitts
5%
Rom Hocks was great. Very helpful and friendly I would recommend Hoveround on his value alone
2022-06-07
Deborah
5%
I like that he stayed with me through the entire process.
2022-06-06
Rueben
5%
very helpfull,friendly,curtious
2022-06-06
Dennis
5%
Great job
2022-06-06
Lucy
5%
Everything was excellent. Delivery, instructions, pleasant representative. You are doing a wonderful job! The chair us comfortable, and love the flip up arms. Thank you so much.
2022-06-06
muse 77
5%
Everything was excellent. Delivery, instructions, pleasant representative. You are doing a wonderful job! The chair us comfortable, and love the flip up arms. Thank you so much.
2022-06-06
Samuel
5%
None all should be as him.
2022-06-05
Gregory
5%
Everyone I had the pleasure to talk to were very friendly, professional, and very detailed. This is my second chair purchase from Hoveround. My first was October 26, 2015. I have a lot of trust in Hoveround to help me decide the best mobility chair for me. Thank you for setting a such a great way of communicating with your clients. I appreciate it very much.
2022-06-03
Louise
5%
Steve the rep was extremely friendly and knowledgeable. Very positive experience.
2022-06-03
Mary
3%
For better efficiency with processing you should explain, in the beginning, to the recipient about the paperwork completion requirements in order for the package to be submitted to Medicare. In that way he/she will be able to make certain that the Doctor’s office completes the package correctly.
2022-06-03
Danny
5%
I am pleased to be able to speak to someone I could understand.
2022-06-03
Theresa
3%
I needed to ask how much was I going to pay for it, and then told me. She went on to say I needed a Dr. apt. Then she called them. I didn’t know she was going to do that until she was on the phone with them.
2022-06-03