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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

Margaret Wilcox
4%
I really like the way I was treated he was very nice and polite he was very respectful and he treated me like I am someone
2023-07-26
Cathy Milner
4%
Wait time before speaking to an agent is too long.
2023-07-26
Boris Sharno
5%
Thank you for your help.
2023-07-26
Lessie
5%
Thank u so much for all the help and time u gave for me to get my scooter
2023-07-26
Robert
4%
Your representative was very friendly and showed me all I needed to know about my new hoveround.
2023-07-26
Cynthia
5%
You did very well. Very professional and yet personable
2023-07-25
Pat
5%
Very helpful, called my doctors office to help schedule my appointment
2023-07-25
Robert
5%
Decrease hold times.
2023-07-25
Gail
5%
Nothing
2023-07-25
Ralph
4%
EVERY THING WAS GOOD EXCEPT YA'LL DID NOT SEND TIRES WITH NEW MOTORS OR REAR TIRES THAT THE BARINGS ARE SHOT AND TIRES ARE WORE OUT. YOU SHOULD KNOW THAT AFTER 5 YEARS THAT STUFF NEDS REPLACED ALSO. SO NOW IT SOUNDS LIKE A PEICE OF JUNK GOING DOWN THE AISLES OF THE STORES. EVERY ONE STARES AT IT THINKING IT'S GOING TO FALL APART BEFORE I CAN GET BACK TO THE CAR..
2023-07-25
Bessie
5%
VERY SATISFIED CUSTOMER
2023-07-25
Joan
5%
Tatiana is Hoveround’s greatest asset as their ambassador re: Wisdom, Knowledge and Understanding with Goodness, Kindness and Decency! It’s people like Tatiana who make a company grow from good to great!!! Plus get me as their customer who will I turn refer others to Hoveround!
2023-07-25
Carol
5%
Please give the specialist a nice warm hug and a raise she is so sweet and fantastic at what she does she was the best! I feel totally comfortable with going into this situation with how I am with this I found out that I am not going to be any better and I am going to continue to lose the use of my legs and so I want to be fully prepared and comfortable of how I am able to get around.
2023-07-25
James
5%
Great people
2023-07-25
James Gabbard
5%
Great people
2023-07-25
Joan Kenner
5%
Tatiana is Hoveround’s greatest asset as their ambassador re: Wisdom, Knowledge and Understanding with Goodness, Kindness and Decency! It’s people like Tatiana who make a company grow from good to great!!! Plus get me as their customer… who will In turn refer others to Hoveround!
2023-07-25
Donald
5%
Everyone has been so kind and considerate.
2023-07-25
Tammi
3%
None at this time.
2023-07-24
Ronald
5%
Our specialist was very friendly and helpful!
2023-07-24
Gena Alvarado
5%
Our specialist was very friendly and helpful!
2023-07-24
Harry
5%
Just that all went very well.
2023-07-24
Debrah
5%
N/
2023-07-24
Daniel
5%
I spoke with Tom and he was easy to understand and he called my Dr’s office to get all paperwork needed and faxed to him. He made sure I had the call back number so I could call and check on the progress of my husbands mobility chair.
2023-07-24
Dennis
5%
I have MS and they understood and. Was very curtious and helpful thank you for having a caring staff
2023-07-24
Anthony
4%
No specific details at this time..
2023-07-24
Jimmy
5%
Easy process and very polite and responsive workers.
2023-07-24
Lynne
3%
Very friendly and willing to repeat or explain different questions
2023-07-24
Gerald
5%
Good recognitions
2023-07-24
Betty
5%
I've used a Hoveround for many years and very happy with functionality and service. Never experienced a backlog ever. Thank you.
2023-07-24
Wayne
5%
The gentleman was very friendly and professional.
2023-07-24