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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

Charles Smith
5%
Was very helpful
2022-08-12
Paul
5%
no
2022-08-11
Tonya
5%
None
2022-08-11
Toni
5%
Very kind and patience talk so that l could understand and made sure l understand the process of using the Hoover chair
2022-08-11
Toni Cherry
5%
Very kind and patience talk so that l could understand and made sure l understand the process of using the Hoover chair
2022-08-11
Anna
5%
This is my first Hoveround and so far I'm pleased with the ordering and the delivery. I'm looking forward to seeing if the service will be as good as I've heard as well.
2022-08-10
Theresa
5%
N/A
2022-08-10
Tammy
5%
The specialist was respectful, answered all my questions very courteous
2022-08-10
Sarah
5%
Delivery person was very knowledgeable and clear in his explanation of new chair. He asked several times if we had any questions as he went over chair info. Very pleasant to work with.
2022-08-09
Lawrence
5%
All was very informative thank you
2022-08-09
David G
5%
Very helpful, knowledge.
2022-08-09
Susan
5%
After speaking with "Rodger" he had said he would send an e-mail which I never received, causing me to wonder if I had just been scammed for my medicare numbers ( very protected of them).
2022-08-09
Harold
3%
was quick and easy
2022-08-09
Tim
5%
Can't think of any your service gentlemen was very polite and trained very well
2022-08-09
Joseph
5%
Explained the whole process from start to finish what needs to be done and explains the difference in insurance and what I may qualify for. Also if I am eligible for the power chair she explained about available accessories I can get and sent me out a catalog. Samantha was right on point.
2022-08-08
Sherry
4%
Very good.
2022-08-08
Melvin
5%
Very nice
2022-08-08
Roberta
2%
please see the above.
2022-08-07
Curtis
2%
No ramps in the beginning I was told that I would see tell me to contact me by phone never did they call about the ramp I'm very satisfied customer but contact me if you guys so the ramp for my truck okay and I like playing pay as I go
2022-08-06
Harold
5%
Had a Very Good Experiences
2022-08-06
Nancy
5%
N/A
2022-08-05
Mary
5%
Excellent
2022-08-04
Sheila
5%
Agent was very helpful to me with all questions I had
2022-08-04
Vickie
5%
I received an email for me to reset my password however it is an unsecured site. So I did not do a reset. Says it is easier to keep me updated. I will not use an unsecured site
2022-08-04
Keanna
3%
“Gayle” was indeed very unprofessional, rude & condescending when speaking to me this morning. Yesterdays phone call had the red flags throughout our conversation which set-up her behavior for this morning! Absolutely disgusting how her tone was with me. Instead of trying to be considerate of my needs & what I WANTED, she kept over talking me. She was very aggressive & dismissive of me as a customer & was down right adamant about me getting what SHE wanted me to get. Very disappointed . “Cynthia” was very nice & understanding. Thank you Cynthia. Nonetheless. I still would like to have Hoveround assist me in the future. NOT “Gayle” from Florida.
2022-08-04
Robin
5%
Samantha has the best customer service attitude of anyone I have ever encountered. She explained everything to me, answered every question, set up my appointments I needed. Give her a RAISE! She definitely went above and beyond for me.
2022-08-04
Robin Johnson
5%
Samantha has the best customer service attitude of anyone I have ever encountered. She explained everything to me, answered every question, set up my appointments I needed. Give her a RAISE! She definitely went above and beyond for me.
2022-08-04
Dorothy
5%
No comment.
2022-08-03
Harriet
5%
Easy Great mobility specialists
2022-08-03
Jack
5%
My dog was barking the whole time and sometimes I could not hear the rep. She was very patient when I asked her to repeat some questions. She was great, guiding me through the whole process.
2022-08-03