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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

Michael
1%
Fix the service department on wait time 6 months waiting and still waiting on repairs
2022-08-26
James
5%
no comment
2022-08-26
Beth
4%
The operator was very helpful
2022-08-26
Dwaine
5%
very good service............just exactly what I needed was a hefty person to lift me off of our bathroom flush toilet and study me into my old wheel chair. In steps your salesman delivery person. He was huge, muscular and black as the ace of spades. He met the ultimate positive rating. We were delighted to have him enter our home and to receive his instructions. I sent him home with a nice bag of our home grown tomatoes for his family. He would be granted access to our home anytime.
2022-08-26
Richard
5%
Done well.
2022-08-26
Sheila Walker
5%
The person I talk to was Samantha very helpful concern for my mom well-being, we talked to my mom doctor office the nurse assistant, Samantha asked the nurse about video visit and they do have video visit and she agreed to the video visit with the doctor I didn’t know anything about that it help because my mom being falling lately and it was very helpful and I thanked Samantha for all her help setting up the appointment.
2022-08-26
Russell George
4%
Better than any other w/c place I have encountered. Happy to be in the chair and hopefully this company doesn't leave. We're barely holding up to the experience of having to rely on motors to get back and forth. Always expect thee unexpected and be grateful for the use of the hoveround. They are working everyday during these hard times thank you again for your; help time, and understanding, on helping. we need more wheelchair technology. be patient while they get the insurance and everything else properly adequately distributed. It could be weeks could be months could be a year before your chairs working again. I thank you guys for all the work you do. God bless and good luck I still get to look at a broken chair.
2022-08-26
Donna Golden
5%
The young lady I spoke with was wonderful and I'm glad I called.
2022-08-26
Melva
5%
I was very pleased with the person I spoke to. He was very helpful and understanding! Thank you!
2022-08-25
Gregory
5%
Very good job
2022-08-25
Pamela
5%
The service I got from Hoveround made it almost a pleasant experience.
2022-08-25
James
5%
Great service
2022-08-24
Rae
5%
very kind and helpful
2022-08-24
Ruth
5%
Everyone made it so easy in getting my chair. It was so fast and now my life will be so much better. Thank you Hoverround
2022-08-24
Troy
5%
Samantha was very kind and helpful. Very much appreciated.
2022-08-24
Hershell
5%
Don't feel the terms of contract were explained to us fully.
2022-08-24
Jodi
5%
I was overall extremely satisfied with the whole experience. Would highly recommend to everyone who needs this service.
2022-08-24
Jodi Ortman
5%
I was overall extremely satisfied with the whole experience. Would highly recommend to everyone who needs this service.
2022-08-24
Joy
5%
I had a very pleasant experience with Denis purchasing our Hoveround Electric Wheel Chair, Hoveround Lift/swing arm. After many rescheduled delivery appointments, our merchandise was delivered August 16 by Steve who explained everything to us. We have practiced with chair and lift here at home. We are very satisfied customers and will recommend Hoveround if anyone asks us for information.
2022-08-23
Nancy
5%
Did a great job with the whole process.even got the doctors app for the evaluation
2022-08-23
Judith
5%
Our conversation was very brief...however, very satisfactory. I am not in position to ask many pertinent questions just yet. Perhaps after my doctor's appointment I will be able to ask more questions. Thank you, JUDY WAGNER
2022-08-23
Barbara
5%
Excellent experience and very helpful for the Hover Company. The person who delivered the chair was very polite and did answer all my questions. He did not rush took his time with me. Thank him for me.. All I ask for now is a cup holder.. Thank you all each time I called the representatives was upmost polite. Thanks again
2022-08-23
Rebecca
2%
Nothing
2022-08-22
Margaret
3%
Initial phone wait to speak to someone was over 5 minutes.
2022-08-22
Henry
4%
REAL HELPFULL
2022-08-22
Ezra
5%
Have none
2022-08-22
Richard
3%
Timw of purchase to time pf delivery was very time consuming. Rep who delivered chair was very poorly dressed. Shorts and tee shirt, shorts were worn below the waist.
2022-08-22
John
5%
Nothing to add
2022-08-22
Eliberto
5%
Very satisfied with specialist need more professional Like him
2022-08-22
William
4%
process for insurance help very fluid
2022-08-20