Hoveround Reviews Over the Years


Google
2,270
Reviews
4.7
/5
Avg. Rating

Survey
17,321
Reviews
4.6
/5
Avg. Rating
Cindy Tamblyn
5%
Everything went very well!
2022-09-09
Nancy
5%
My rep Tom fully explained the process and next steps.
2022-09-08
Terez
5%
I thought they did an outstanding job.
2022-09-08
Richard
4%
I thought items were answered quite well, still not sure how extensive the medicare coverage is but at least things are being processed need to touch base
2022-09-08
Debra
5%
.
2022-09-08
Carol
5%
I would like to know if there are other products available from your company
2022-09-08
Vincent
5%
They are making the process easy.
2022-09-08
Sharon
5%
The specialist I had was well informed, but was not very friendly. I felt that she really did not want to talk to me. But I am satisfied with results.
2022-09-08
Mary
5%
Love the chair
2022-09-08
Carol
5%
Specialist was kind, informative, professional. It was nice to speak with someone who was so well spoken. Thank you for this service.
2022-09-08
Charles
5%
Everything was excellent. Suggestion - when I called in on Thursday your system very nicely said I was caller # 18 with a 38 minute wait. Some companies provide a leave your number and we will call you back. I placed an order for the swivel feature. Your representative was extremely helpful and very friendly. However I forgot to ask him if the charge which I am paying by Debit Card will at least be submitted to the insurance providers . With warm regards, Serial # 587,3395 Sept 8, 2022
2022-09-08
Michael
5%
They were very informative and friendly
2022-09-08
Todd*
5%
I love hoveround you have the best wheelchairs/power chairs on the market I am very satisfied with my new heavy duty wheelchair thank you
2022-09-08
Harry
5%
I am getting adjusted to the new chair. Possibly some small adjustments might be needed
2022-09-08
David
5%
TAERG
2022-09-08
Vince Vendegna
5%
They are making the process easy.
2022-09-08
Nancy Partington
5%
My rep Tom fully explained the process and next steps.
2022-09-08
Mark
5%
Excellent
2022-09-07
Kimberly
5%
Awesome experience over the phone exceptional lady
2022-09-07
Beth
5%
No ideas
2022-09-07
Robert
5%
Called just to discuss help in selecting the appropriate power wheelchair for my father. Left the phone call with the entire procurement process on autopilot. Very satisfied with Hoveround's support!
2022-09-07
Dan
5%
ok
2022-09-07
Deborah
5%
First, want to tell you calling and actually get a person was fantastic! She was listened and asked questions then told me she would find someone to talk to and stayed on the line until connected. Customer service agent took my information and organized a visit with my doctor to asses. Professional and to the point. I’m so grateful for your help and look forward to the next step, you’ve given me some hope to perhaps have a electric chair. Again, thank you.
2022-09-06
Edwin
5%
Everything was asfine
2022-09-06
Julia
5%
Great and looking forward to getting my new chair.
2022-09-06
James
5%
This was a first call. No history yet on the total process. If the video on ine is what we should expect, then we will be pleased.
2022-09-06
Cordelia
4%
Respected and calm patient
2022-09-06
Maxine
5%
I was pleased with how knowledgeable the mobility specialist was. Thank you for making this so easy.
2022-09-06
Horace
5%
Delivery tech was super !!!! Very knowledgeable, polite, and friendly!! Definitely deserves a big raise. Especially if he’s the face of your company!!!
2022-09-06
Dianna
5%
My lady was helpful, Knowledgeable, kind, polite and all this made it a stress less experience so far.
2022-09-06