Hoveround Reviews Over the Years


Google
2,270
Reviews
4.7
/5
Avg. Rating

Survey
17,321
Reviews
4.6
/5
Avg. Rating
Albert J
5%
Hoveround made the whole process from beginning to end east to follow and understand. They navigated the process for us.
2022-09-21
Nana
5%
They take the time to listen which is very these days.
2022-09-21
Denise
5%
I was in need of a wheel chair right away called to get started in begining of July paper work kept being delay to be sent to the doctor. I fininally got chair on sept. 19 th. Iam happy with the chair it makes my life easer.
2022-09-20
Shirley
5%
None
2022-09-20
Janice
5%
Very friendly. Willingness to try to help me
2022-09-20
Joan
5%
She was wonderful!! She made everything so easy to understand!!
2022-09-20
Paul
5%
Very friendly and helpful personal truly a friendly call
2022-09-20
Donald
5%
Awesome representative. Clearly understood everything that was explained about the hoveround safety and how to use it properly and in detail. The representative was very knowledgeable, friendly and professional. He was a GREAT asset to the company.
2022-09-20
Annie
5%
Samantha was very knowledgeable about the equipment and the process. Would rate her at 100%.
2022-09-19
Kathryn
3%
The representative made a follow-up call to me for information from my doctor.
2022-09-19
Kristi
5%
My questions and concerns were met and he went above getting me started.
2022-09-19
Michelle
4%
N/A
2022-09-19
James
5%
i can not think of anything that was not covered.
2022-09-19
Glen
4%
Everything went well
2022-09-19
Mary
5%
I love it its helps me get where I want to go
2022-09-19
Gun
5%
It's a great chair! I only wish there was a way of locking it...
2022-09-19
Judith
5%
Great
2022-09-19
Terrence
5%
N/A
2022-09-19
Sherri
4%
I think it's ridiculous that the insurance Co. Wants my Dr of 20+ yrs who got me my original Hoveround in or around 2009, knows reasons in detail better than me. Yet, we have to meet specifically to talk about this. But, this is not Hoveround's doing. It's insurance. Nevertheless you are making me put some kind of ridiculous note in here.
2022-09-19
Mary Lou
5%
I love it its helps me get where I want to go
2022-09-19
Scott
4%
Everything from Hoveround was good. The doctor was the problem. They told me I was NOT qualified to get a chair! So they are NOT interested in the QUALITY of my life! Dr. told me to get physical therapy, which I already did! I did two rounds of 6 week cardiac rehab after getting two stents placed. I have been diabetic for fifty years, my feet are experiencing neuropathy, along with a year of chemotherapy my feet are troubled. I cant walk 20 yards! So if there is anything Hoveround can do to help, please let me know.
2022-09-18
Virginia
1%
tell people up front how long it takes
2022-09-18
Gina
3%
They were considerate of my feelings
2022-09-17
Leon
5%
Very pleasant and helpful
2022-09-17
Steve
2%
be more specific about the information needed.
2022-09-17
Anna
5%
I loved the interaction they had with me and helped me through the prosses.
2022-09-17
Gina Owen
5%
They were considerate of my feelings
2022-09-17
Joyce
5%
Very satisfied with the service. Rep was very professional. Very knowledgeable and hpful. He is rated number one in my book. Thank you. Joyce Canady
2022-09-16
Janice
5%
I don’t know if you could improve or not. The woman that I spoke with on the phone was fabulous. I wish I had a friend as special and concerned as she was. I am so glad she was the person I spoke with. It is very embarrassing to be disabled and she made me feel she understands.
2022-09-16
David
5%
NONE
2022-09-16