Hoveround Reviews Over the Years
    
                Google
            2,270
                    Reviews
                
                    4.7
                     /5
                    
            Avg. Rating
                
                Survey
            17,321
                    Reviews
                
                    4.6
                     /5
                    
            Avg. Rating
                
                            Edward                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Very well done In everything                    
                    
                        2022-11-02                    
                
                            Ernest                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Got things done right.                    
                    
                        2022-11-01                    
                
                            Joseph                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        NOTHIN TO COMMENT ON                    
                    
                        2022-11-01                    
                
                            Darda                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        The representative was so friendly and helpful. He treated me with respect and kindness.                    
                    
                        2022-11-01                    
                
                            Thomas                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        No complaints. Calling in the first for information was easier than I thought. They took care of everything. explained everything . The tech that delivered the chair was great. Explained everything. Very friendly. Happy to hear if we need anything that he will be our tech.                    
                    
                        2022-11-01                    
                
                            Joel                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        This is my 4th Hoveround, very satisfied with all of them.                    
                    
                        2022-11-01                    
                
                            Roger                        
                                                    
                                        
                                        
                                        
                                            
                                                3%
                                            
                                        
                                    
                                                                    
                        Having all accessories when delivered,tank holder should have been with chair when rep,at main headquarters new I was on o2.                    
                    
                        2022-11-01                    
                
                            William                        
                                                    
                                        
                                        
                                        
                                            
                                                4%
                                            
                                        
                                    
                                                                    
                        There was a little mix up with my phone number but your guy was resourceful enough to get a hold of my daughter and they got things straightened out and he got here right on time                    
                    
                        2022-11-01                    
                
                            Larry                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Had to get a callback within 24 hours. Couldn't talk to them then because I was voting. He did give me a direct line to call back on. Worked out okay.                    
                    
                        2022-11-01                    
                
                            Jon                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        It is taking some practice getting used to maneuvering this power chair as the joy stick is quite sensitive.                    
                    
                        2022-11-01                    
                
                            Minnie                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        The Specialist that I spoke with spoke in a tone and volume that was easy to understand. He also clearly explained the the answers to the questions and concerns that I had.                    
                    
                        2022-11-01                    
                
                            Walter                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Everything was great                    
                    
                        2022-11-01                    
                
                            Horst                        
                                                    
                                        
                                        
                                        
                                            
                                                4%
                                            
                                        
                                    
                                                                    
                        very good Telephone experience everybody was umderstood loud and clear                    
                    
                        2022-11-01                    
                
                            Steven                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        NOTHING NEEDED,THANKS                    
                    
                        2022-11-01                    
                
                            Maria                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        I am very satisfied with the service and the people that works in this company the person who I spoke to was very kind and patient thank you                    
                    
                        2022-11-01                    
                
                            Judith                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Very polite, friendly, business like. Being an elderly woman I am often talked down to, which I dislike, this gentleman treated me as an equal                    
                    
                        2022-11-01                    
                
                            Michellia                        
                                                    
                                        
                                        
                                        
                                            
                                                3%
                                            
                                        
                                    
                                                                    
                        Pleasant Hoveround representative.                    
                    
                        2022-11-01                    
                
                            Sandra                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        The man that came was very polite and he explained everything. I didn't know much about the chair,but I sure do now.                    
                    
                        2022-11-01                    
                
                            Michellia Wilson                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Pleasant Hoveround representative.                    
                    
                        2022-11-01                    
                
                            Sandra Marshall                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        The man that came was very polite and he explained everything. I didn't know much about the chair,but I sure do now.                    
                    
                        2022-11-01                    
                
                            Cathy Bratten                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        The Specialist that I spoke with spoke in a tone and volume that was easy to understand. He also clearly explained the the answers to the questions and concerns that I had.                    
                    
                        2022-11-01                    
                
                            Ernest Ehlert                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Got things done right.                    
                    
                        2022-11-01                    
                
                            Debbie Robbins                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        No complaints. Calling in the first for information was easier than I thought. They took care of everything. explained everything . The tech that delivered the chair was great. Explained everything. Very friendly. Happy to hear if we need anything that he will be our tech.                    
                    
                        2022-11-01                    
                
                            JOE BONILLA                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        NOTHIN TO COMMENT ON                    
                    
                        2022-11-01                    
                
                            Mildred                        
                                                    
                                        
                                        
                                        
                                            
                                                3%
                                            
                                        
                                    
                                                                    
                        They ned to be more specitive                    
                    
                        2022-10-31                    
                
                            Chester                        
                                                    
                                        
                                        
                                        
                                            
                                                3%
                                            
                                        
                                    
                                                                    
                        The need to reassure the caller that it is necessary to have the Social Security number in order to go forward in getting a Hoveround. Contact with the persons doctor is necessary also. I was very very hesitant on giving out my fathers SSN over the phone. I was assured by the doctor it is required.                    
                    
                        2022-10-31                    
                
                            Susan                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Roger remembered me from 6 yrs ago! He was very proficient and knowledgeable!                    
                    
                        2022-10-31                    
                
                            Debra                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        There is nothing that you can improve on at this point.                    
                    
                        2022-10-31                    
                
                            Jessalyn                        
                                                    
                                        
                                        
                                        
                                            
                                                3%
                                            
                                        
                                    
                                                                    
                        Calvin and Cynthia were both very helpful                    
                    
                        2022-10-31                    
                
                            Nicole                        
                                                    
                                        
                                        
                                        
                                            
                                                5%
                                            
                                        
                                    
                                                                    
                        Awesome customer service                    
                    
                        2022-10-31