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Hoveround Reviews Over the Years

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Google
Google
2,270
Reviews
4.7 /5
Avg. Rating
Survey
Survey
17,321
Reviews
4.6 /5
Avg. Rating

leo konikowski
5%
Don't have any at this time
2023-06-21
Tom Lamarche
5%
My whole experience with your company has been fantastic in the product is outstanding. I could not be happier.
2023-06-21
Mo K
5%
Communication with the office was always easy. Hoveround kept in touch with me and delivery was quick and easy. I cannot thank Hoveround enough for working with my doctor and Medicare to get me the help that I need.
2023-06-21
Thomas Alston
4%
helpful and well spoken
2023-06-21
Ginny Krex
5%
He was very knowledgeable and very helpful with questions and concerns.
2023-06-21
Jim M
3%
My call was answered within 15 minutes. The representative answered all my questions, even helped set up an appointment with PCP. The representative went ahead and faxed the paperwork My call was answered within 15 minutes. The representative answered all my questions, even helped set up an appointment with PCP. The representative went ahead and faxed the paperwork needed to befillled out my PCP. My email is whodges2019@gmail.com. They very quickly qbout helping us get an appointment. I called 6-20-2023, and had the appointment 6-21-2023 at 9:15. Before., we ended the call the appointment was made and the proper paperwork was sent. We will seethis morning if everything was taken care of. Thanks for all of uoneeded to befillled out my PCP. My email is whodges2019@gmail.com. They very quickly qbout helping us get an appointment. I called 6-20-2023, and had the appointment 6-21-2023 at 9:15. Before., we ended the call the appointment was made and the proper paperwork was sent. We will see this morning if everything was taken care of. Thanks for all the help that we received.
2023-06-21
Charles
5%
Very happy with the service Thank you
2023-06-21
Thelma
5%
Knowledgeable
2023-06-20
Charles
5%
It was a great experience
2023-06-20
Elsie
5%
Everyone was helpful.Thank you
2023-06-20
Kitty
5%
The only problem with Hoverround is the back needs to be slightly higher and foot pad out a little. Otherwise it is a perfect chair
2023-06-20
Jimmy
5%
Very professional don't see anything that could be changed to make it better.
2023-06-20
Marsha
5%
She made me feel comfortable. Sometimes I don't always understand things. She was easy to talk to along with Aetna customer service. She went the whole way with us. I love when you get good customer service and take care of you. Makes you feel like they really do care.
2023-06-20
Donald
5%
Nothing
2023-06-20
Pamela
5%
I’m not going to write anything
2023-06-20
Mike
3%
Not knowing anything about Hooveround it would be nice if the rep. Could bring things to add to my chair like the swivel option.
2023-06-20
Luther
5%
Our rep was well train and manurable
2023-06-20
Carolyn
4%
I was satisfied
2023-06-20
Michael Simpson
4%
Not knowing anything about Hooveround it would be nice if the rep. Could bring things to add to my chair like the swivel option.
2023-06-20
jimmy scheets
5%
Very professional don't see anything that could be changed to make it better.
2023-06-20
Gary
5%
Not once was I advised or shown the chair I was getting or asked about any add on available and if I wanted any
2023-06-20
Bernard
3%
The specialist I spoke to was very proactive.. she even called the drs office to get the prescription and analysis faxed to Hoveround so I didn't have to. The agent I spoke to before the agent was also helpful but had a hard time understanding him, but he was very thorough.
2023-06-19
Mark
3%
none
2023-06-19
Samuela
5%
Well spoken and witty.
2023-06-19
Debra
5%
My Mobility Specialist, Cynthia was very helpful and took time to help me get an appointment with my Doctor to be checked out to be able to get a scooter
2023-06-19
Wilma
5%
Ron was very courteous, respectful, friendly, and very knowledgeable about the product. I felt very comfortable with him and his truthfulness on my questions. I will definitely refer you guys to my family and friends. Thanks for all your support in this matter.
2023-06-19
Rushel
5%
the leg rest that on the chair . help hole lot
2023-06-19
George
5%
I was very pleased with the delivery.
2023-06-19
Delores
5%
I really appreciate the great service that was given to me the person that came was very helpful and understanding thank you so much
2023-06-19
Paul Yockers
3%
I just did
2023-06-18