How can we help you? What happens if my stair lift breaks down? 0 out of 1 found this helpful In the event that you experience problems or need service, our technical support team is available at 1-800-96-HOVER (46837). Was this helpful? Yes (0) No (0) Category: General Related Questions How do I move forward with my stair lift inquiry? What if my stair lift is on the opposite end of the staircase? Can I stand on the footrest instead of sitting on the seat? When do I need a stair lift?