How can we help you? What happens if my stair lift breaks down? 0 out of 1 found this helpful In the event that you experience problems or need service, our technical support team is available at 1-800-96-HOVER (46837). Was this helpful? Yes (0) No (0) Category: General Related Questions Will my insurance cover the cost of a stair lift? How long does the installation take? What are the safety features on a stair lift? Are stair lifts safe?