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Stair Lift Questions

At Hoveround, we understand how important it is to remain safely in the home you know and love.  With one of our HoverGlide® family of stair lifts, you will be able to safely go up and down your stairs again and enjoy all of your home.  If you have any other questions, please feel free to contact us at 1-800-308-5002.

FAQs (25 questions)

Will my insurance cover the cost of a stair lift?

Unfortunately, Medicare and most private insurances do not cover the costs of a stair lift at this time....

Category: Stair Lifts

How does the stair lift attach to the stairs?

Our stair lifts install directly to the treads of your stair case, not the wall. There is no need to reconstruct or reinforce walls in order to install....

Category: Stair Lifts

Will a stair lift block my staircase?

Our stair lifts have a compact design and fold close to the wall when not in use. This allows plenty of room for family and friends to safely and comfortably navigate your staircase....

Category: Stair Lifts

Is the stair lift noisy?

Stair lifts run off electricity so all are relatively quiet. Stair lifts with a rack and pinion or cable drive motor are a bit louder than the  helical worm drive systems....

Category: Stair Lifts

How long does the installation take?

Depending on the stair lift model selected, an experienced installer can complete your install in as little as 2 hours. Our Home Access Specialist will test the unit, demonstrate its functions, and stay as long as necessary to ensure that you are com...

Category: Stair Lifts

How is the stair lift powered?

Our stair lifts are powered by 24V DC batteries which are always charging at the top or bottom landing....

Category: Stair Lifts

What happens in the case of a power outage?

Because your stair lift is powered by 24V DC batteries, it will continue to operate during a power outage. Depending on the model, your stair lift can get anywhere from 10-40 trips per charge during a power outage. Your stair lift automatically charg...

Category: Stair Lifts

I have a landing in between two straight flights of stairs, what is the solution to this?

We have multiple options for unique staircases with landings or turns. You can choose to purchase a custom curved stair lift or two straight stair lifts and transfer in between. In most cases, installing two straight stair lifts is the most inexpensi...

Category: Stair Lifts

What if my stair lift is on the opposite end of the staircase?

Each stair lift has wireless remotes on either end of the staircase to call the stair lift to your level....

Category: Stair Lifts

What if something is in the way or on the track of the stair lift?

All of our stair lifts are equipped with safety sensors on the footplate and carriage that stop the stair lift if it meets an obstruction....

Category: Stair Lifts

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