How can we help you? Why doesn't insurance pay for ramps, vehicle lifts, and stair lifts? 2 out of 4 found this helpful Most insurance companies will not cover items that are not considered a medical device. Hoveround understands that these items might be necessary for you to remain independent inside and outside your home. We can assist you with making the best decision when purchasing a products to meet your needs. You can call our Customer Solutions Department at 800-308-5002. Was this helpful? Yes (2) No (1) Category: General Related Questions Where is the Fuse located on my MPV4 or MPV5 Power Wheelchair? Does Hoveround provide a loaner chair while I am waiting to get my current chair repaired? Is there any maintenance required for my power chair? Does my insurance pay for accessories such as cup holders and side bags?