How can we help you? Why doesn't insurance pay for ramps, vehicle lifts, and stair lifts? 2 out of 4 found this helpful Most insurance companies will not cover items that are not considered a medical device. Hoveround understands that these items might be necessary for you to remain independent inside and outside your home. We can assist you with making the best decision when purchasing a products to meet your needs. You can call our Customer Solutions Department at 800-308-5002. Was this helpful? Yes (2) No (1) Category: General Related Questions Does Hoveround send a technician out to my house every time a service issue arises? How long is the warranty on my Hoveround power chair? How can I tell if my fuse is blown on my Hoveround power chair? Does my insurance pay for accessories such as cup holders and side bags?