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Mobility Device Questions

FAQ Categories

  • What is the difference between a scooter and a power wheelchair and how do I know which is right for me?

    Mobility Scooters are designed primarily for outdoor use and have handle bars and a tiller for steering. Power chairs are designed for both indoor and outdoor use and are steered with one hand using a joystick. Power chairs are very maneuverable and easy to use inside the home. For more information on the differences between power chair and power scooters please refer to our arfticle How to Choose the Right Mobility Device. If you've decided on a power chair, you should also read our article How to Choose the Right Motorized Wheelchair.
  • Can I get a Hoveround at my local Medical supply store?

    NO, you can't. To ensure the highest quality, Hoveround only sells directly to you without working through any dealers, distributors or middlemen. You can only get a Hoveround by calling Hoveround directly.
  • Can I take my Hoveround power chair outside?

    Power chairs are designed for inside and outside use, however, please use caution when operating a power wheelchair outside. Please review the General Warnings in the owner's manual before operating your Hoveround equipment. You can view the Hoveround owners manuals online or contact Hoveround at 1-800-96-HOVER.
  • I have a Scooter Store mobility scooter, can you help me upgrade to a Hoveround?

    The Scooter Store is no longer in business, but Hoveround is here to help keep you mobile and independent. Our consultation is free and 9 out of 10 people get their Hoveround power wheelchair for little or nothing.

    People that get a Hoveround gain the advantage of owning the most reliable and maneuverable power chair available; and only Hoveround builds, delivers and services its equipment. No middlemen, no runaround. You call just one phone number 1-800-542-7236 and Hoveround takes care of the rest. No one else can say that.

    If you own an old scooter or power chair and would like to upgrade, call Hoveround today at 1-800-542-7236. Hoveround offers a complete line of power wheelchairs that can help you get around inside and outside of your home. We also carry a comprehensive selection of mobility scooters to match virtually any outdoor need you may have: compact scooters for travel, rugged all-terrain scooters, heavy-duty scooters that can accommodate up to 500 pounds, and many more models to choose from.

    All of the mobility products listed on the Hoveround website list important features and specifications that should be reviewed and understood prior to purchasing. And remember to take advantage of our free consultation to ensure you're getting the best mobility solution to match your needs.

    Insurance coverage depends on medical necessity as determined by your insurer, and a valid doctor's prescription is required.

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