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Why Choose Hoveround
The electric wheelchair or electric scooter you help your loved one select is a life-altering decision for you, your loved one and your entire family. If chosen wisely, the electric wheelchair will become your loved one's link to resuming daily activities, to connecting with the outside world and to recapturing their independence. We have provided over 100,000 individuals with Hoveround electric wheelchairs over the course of our 15-year history. We are known for our product design and customer service. Here, you'll find the top reasons that our customers and their caregivers selected us over the competition:
- 1. Hoveround Design & Technology
Using customer feedback, testing and research -- we make continuous product advancements so that our electric wheel chairs remain unparalleled in their design, technology and functionality. Hoveround electric wheelchairs provide easy access through narrow hallways and doorways, especially the popular MPV 5. And because each electric wheel chair is HOVEROUND CUSTOM FIT to its owner, it provides exceptional lumbar support and comfort. - 2. Hoveround Electric Wheel Chairs are Made in the U.S.A.
Most other distributors use power wheelchairs from overseas to save money -- not us. We find other ways to save costs -- mostly cutting out the middleman. This enables us to use the finest parts, the best employees and the most innovative design. - 3. Hoveround Customer Service throughout the U.S.A.
All customer service support is performed by Hoveround trained-employees. And since we service most of the United States - even if you or your patient relocate, you will have access to Hoveround in-home service. 1
1Restrictions apply. Call for details. - 4. Our Staff
Our medical professionals, service technicians and customer service personnel are here to guide you and your patient through the Medicare process, selection process, HOVEROUND CUSTOM FIT, training, delivery and all possible service needs. Each Hoveround employee is carefully screened, and undergoes a rigorous training process. - 5. "Never Without Wheels" Guarantee
We understand how much our customers depend on their Hoverounds. If your patient's Hoveround electric wheelchair ever requires extended service, temporary replacement equipment will be provided for them to use until their electric wheel chair is repaired.2
2 Free temporary replacement equipment applies to factory mechanical defects only. Restrictions apply. Call for details. - 6. Delivery & Training
Our staff personally delivers each electric wheelchair and electric scooter. Many other companies use subcontractors, non-company employees, for deliveries. We feel it's important as product experts, to give you and your patient a full demonstration on how to use Hoveround electric wheel chairs or electric scooters. - 7. Hoveround Warranty
All Hoveround electric wheelchairs come with a one-year limited warranty. During this one-year period, we will repair your Hoveround if it's defective in any way at no cost to you or your patient. Read our full warranty here. - 8. Hoveround Direct
We are the only electric wheelchair provider that builds, sells and services our power wheelchairs. This gives us full control over the quality of our product, and ultimately customer satisfaction. It also ensures that you both save money and time since you can speak with one company for all questions -- never having to deal with a middleman. - 9. Satisfaction Guarantee
We want Hoveround customers to be completely satisfied with their electric wheelchair or electric cooter. That's why we offer our 30-day Money Back Guarantee. If your loved one is unhappy with their Hoveround electric wheelchair or electric scooter for any reason, we will pick up their mobility equipment and give them a full refund.3
3 Unit must be in like-new condition; normal wear and tear. - 10. Certifications & Expertise
Like any industry leader, we recognize the importance of staying abreast of the latest trends and issues affecting the mobility products sector. Our knowledge allows us to empower you and your loved one with the best products and services. We are members of the following organizations dedicated to professional excellence in the fields of mobility education as well as quality manufacturing:
- American Association of Homecare (AAH)
- Arthritis Foundation Ease of Use Commendation
- Assistive Technology Practitioner (ATP) and Assistive Technology Supplier (ATS) Certifications
- International Standard Organization (ISO)
- The Joint Commission - formerly the Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
- Rehabilitation Engineering and Assistive Technology Society of North America (RESNA)


